Boo Privacy Policy

At Boo Casino, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit Boo Casino.com, use the Boo app, or otherwise interact with our online casino. Boo is operated by Green Feather Online Limited, a company registered in Malta under company number C 80735, with its registered office at Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. We hold a Malta Gaming Authority licence (MGA/B2C/445/2017), issued on 16 January 2019, and we operate in full compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect personal information from you when you register for a Boo casino account, log in, make deposits or withdrawals, participate in promotions, or contact our customer support team.

• We gather identification data such as your name, date of birth, address, email and phone number when you complete Boo login registration.
• We collect financial information, including payment method details, transaction history, and data needed to verify a Boo casino withdrawal.
• We record technical data such as IP address, device type, browser information and geolocation to confirm eligibility and prevent fraud.
• We monitor gameplay activity, including bets, wins, bonus usage and loyalty point accumulation through our VIP and Reward Chamber programs.
• We may collect documents you submit for identity verification, particularly once cumulative withdrawals reach €2,000.

How We Use Your Information

We use the information we collect to operate Boo Casino safely and efficiently, to process deposits and withdrawals, to verify your identity, and to comply with our licensing obligations under Maltese law. We also use your data to personalise your experience, including tailoring offers such as a Boo casino no deposit bonus, free spin promotions, or VIP rewards based on your activity. Additionally, we use your information to detect and prevent fraud, money laundering and underage gambling, and to enforce our restricted country rules, which currently exclude residents of the United States, Israel, the United Kingdom, Jersey, Guernsey and the Isle of Man. You must be at least 18 years old (21 in Estonia) to hold a Boo casino account.

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website and within the Boo app to remember your preferences, maintain your session after Boo casino login, and analyse how you use our platform. Cookies also help us measure the performance of marketing campaigns, including affiliate links associated with a Boo casino bonus code or Boo promo code. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our online casino.

Marketing Communications and Promotions

If you consent, we may send you marketing communications about new promotions, including Boo casino free spins, Boo casino 50 free spins no deposit offers, seasonal bonuses, and VIP invitations. We use your account and gameplay data to determine which promotions, such as a Boo casino sign up bonus or Boo bonus code, may be relevant to you. You can withdraw your marketing consent at any time by updating your account preferences or contacting our support team. Please note that some administrative communications, such as confirmations of a Boo casino withdrawal or security alerts, are essential and cannot be opted out of while your account remains active.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties who help us operate Boo Casino, including:

• Payment providers who process deposits and Boo casino withdrawal requests, such as Visa, Mastercard, Interac, Skrill, Trustly and other supported methods.
• Identity verification and fraud prevention services required under our MGA licence.
• Game providers and platform partners, including Games Global, Pragmatic Play, Evolution and other studios featured in our library of over 6,440 games.
• Regulatory bodies and law enforcement agencies when legally required.
• Our sister brands, including bCasino, Galactic Wins and Mr Fortune, where permitted for group-wide compliance, security or marketing purposes, subject to your consent where required.

We ensure that any third party processing your data on our behalf is contractually obligated to maintain appropriate security and confidentiality standards.

Data Retention

We retain your personal data for as long as your Boo casino account remains active, and for a further period afterward as required by Maltese gaming regulations and anti-money laundering laws. Accounts that remain inactive for 12 months may incur a monthly maintenance fee and become dormant after 30 months, though your data will still be retained in accordance with our legal obligations. If your account is closed or terminated, we retain relevant records for the minimum period required by law before secure deletion.

Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. This includes encryption of sensitive data, secure servers, and restricted internal access controls. While we take data security seriously, no system can guarantee absolute protection, and we encourage you to safeguard your own login credentials whenever you access your Boo casino account or the Boo casino app.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal data. You may also have the right to data portability and to object to certain types of processing, such as direct marketing.

• You can request a copy of the personal data we hold about you.
• You can ask us to correct inaccurate or outdated information.
• You can request deletion of your data, subject to our legal retention obligations.
• You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team or our Data Protection Officer using the details below.

International Data Transfers

As we serve players across Canada, Latin America, South Africa, Southeast Asia and other regions, your data may be transferred outside of Malta or the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in line with applicable data protection standards.

Age Verification and Restricted Access

We require all players to be of legal gambling age and to reside outside our restricted territories. Attempting to bypass these restrictions, including through VPNs or proxy services, may result in account suspension, voided balances and withheld winnings. We reserve the right to request identification documents at any time to confirm eligibility.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of Boo Casino or the Boo app after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team at support@Boo Casino.co, available 24/7 via live chat, email or our Telegram channel. For data protection inquiries specifically, you can reach our Data Protection Officer at dpo@greenfeatheronline.com.